Frequently Asked Questions
Does Harmoniaudio require an internet connection to work?
Yes. Harmoniaudio is web-based, meaning the soundscapes and exercises are streamed in real time. Make sure you have a stable internet connection to enjoy a smooth listening experience.
Tip: A good internet connection ensures an uninterrupted moment of relaxation wherever you are.
Will Harmoniaudio work on my device?
Definitely worth testing! On our homepage, you’ll find a free test player that lets you easily check if the sound works properly. This quick test helps ensure you get the best possible experience for yourself – a peaceful moment starts with just one click.
Does the service work on all devices?
Yes, Harmoniaudio works on the most common and up-to-date browsers (such as Chrome, Safari, Edge, and Firefox). We recommend using an updated browser to ensure the smoothest experience. A moment of relaxation works best when technology doesn’t get in the way, but instead supports your experience.
The service isn’t working as expected – what can I do?
No worries! Often a quick refresh is enough. Reload the page (Windows: Ctrl + R / Mac: ⌘ + R) and try again. If the problem persists, try another browser or check the stability of your internet connection. Our goal is always to help you return to a calm state as quickly as possible.
The music stops when the screen turns off – why?
Most mobile devices pause media playback when the screen locks – this is a device safety feature, not an error. In the Harmoniaudio player, you’ll find a handy switch that lets you keep the screen on during listening. This way, nothing interrupts your relaxation.
I can’t hear any sound – what should I do?
First, check that your device isn’t on silent mode (for example, the side switch on an iPhone). Most browsers block audio if the device is muted. Once the sound is on, you can dive straight into the calming depths of the soundscape.
Can I listen to sounds with the screen locked?
Yes – with certain limitations. For example, on iOS devices you can listen to music or binaural sounds even when the screen is locked, as long as you use the correct player settings.
Tip: You can set a longer screen time (e.g., 1–2 hours), allowing you to enjoy the moment without interruptions.
The next track starts playing after an exercise – how can I prevent this?
If you want to focus on one exercise at a time, simply turn off the player’s “continuous play” function. This way, you can enjoy the moment that suits you best – without unexpected transitions to the next track.
Why don’t some features work on iPhone or iPad?
Apple restricts certain web functionalities, such as background playback. The good news: Harmoniaudio works perfectly when the screen is kept on and the device isn’t on silent. We continuously improve mobile usage based on user feedback – thank you for helping us make the service even better!
Harmoniaudio works excellently on a computer, and we recommend this for the best possible experience. Mobile use is also constantly improving – we are committed to making relaxation smooth on all devices.